Legal Reconstruction of Consumer Protection Law to Ensure Legal Certainty

Abstract

The helplessness of consumers in dealing with producers is clearly detrimental to the interests of the people. In general, producers take refuge behind standard contracts or standard agreements that have been signed by both parties, namely between consumers and producers, or through pseudo-information provided by producers to consumers. This research aims to provide the concept of legal reconstruction in the Consumer Protection Law. Legal research methods used Normative legal research methods are legal research from an internal perspective with the object of research being legal norms. The role of the state in providing legal protection to consumers who are faced with fraudulent practices carried out by producers, namely providing policies or rules in the field of consumer protection depends on the existence of mechanisms to ensure the alignment of entrepreneurs' behavior with the legal norms that apply in each country, either in the form of laws and regulations or the determination of court decisions. The concept of legal reconstruction that must be provided by the Consumer Protection Law in order to provide legal certainty for consumers: Drafting clear and firm provisions; Alignment with International Standards; Preparation of an Effective Dispute Resolution Mechanism; Preparation of Clear Implementation Guidelines in the enforcement of consumer protection laws.